Terms and Conditions


Privacy Policy

General

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the relevant Data Protection Acts).

We collect information from you for 2 reasons: first, to process payments, and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent: by contacting us, placing an order or by opting in to one of our email lists.

We will give you the chance to refuse (or unsubscribe from) any marketing email from us in the future.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Personal identification information

The type of information we will collect about you includes:

  • your name
  • your company
  • address
  • email address
  • phone number
  • credit/debit card details (only stored for current transation)

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. No personally identifiable information is stored by Olvidium. Third party analytics companies (e.g. Google Analytics) may also use cookies for tracking purposes.

You can browse websites with cookies switched off (and/or block third party cookies) by adjusting your web browser settings or preferences; however if you do so then our site may not function properly for you. You can also use your web browser’s settings or preferences to remove your cookies at any time; some browsers will also have a setting that will enable them to be automatically deleted when you close it.

Protection of Children's Personal Information

Olvidium does not knowingly collect any personal information from children. While our website may be viewed by children, we do not wish to receive data from children.

Changes to this privacy policy

Olvidium will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the bottom of the privacy policy.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your interactions with this site, please contact us at:

Olvidium 2338 23rd St. Columbus, NE 68601 (402) 835-4814 contact@olvidium.com

This document was last updated on July 31, 2014

Shipping Policy

Orders received before noon central time are normally shipped on the same day. Orders received after noon the order will normallly be shipped the next business day. When this is not possible we will notify you within 24 hours when we expect to the product.

Orders are shipped via UPS or FedEx. We will send you a tracking number when the order is shipped.

Refunds Policy

Your items must be returned within 30 calendar days in their original condition, unless there is a manufacturer defect.

Please email orders@olvidium.com or call 402.835.4814 to arrange a return.

Purchaser is responsible for return shipping charges.

Cancellation Policy

Orders can be cancelled at any time before they are shipped (that is, picked up by the carrier). Contact methods to cancel the order include email (order@olvidium.com) or phone (402.835.4814).